Privacy policy

We treat your privacy as a top priority. USA Bulk Pallet Supply is dedicated to safeguarding your personal data and to being open about how it is gathered, used and shared. This Privacy Policy describes what we collect when you browse our website, use our services or place an order.

Your use of this website, even just browsing it, signals agreement to everything in this Privacy Policy.

Information we collect

Interacting with our site and services leads to us gathering data about you in a few different ways.

Details you give us yourself

That covers anything you supply when you:

• Create an account
• Place an order
• Subscribe to stock alerts or other messages
• Get in touch with a question or for help
• Take part in surveys or promotions
• Submit reviews

Categories of personal data we may gather:

• How to contact you: name, company, email, telephone, plus delivery and billing addresses
• Order and payment details. During checkout you choose how to pay (for instance a card payment link, bank transfer, Zelle or Cash App) and we email you the instructions. The payment itself happens with whichever provider you pick; this website neither collects nor stores card numbers.
• Account details (such as a username and a securely stored password)
• Messages you send, whether emails or contact-form submissions
• Anything else you decide to share

What we gather automatically

Visiting our website can cause us to record some details about your device and how you browse, using cookies and comparable technologies.

• Server logs: your IP address, the browser and operating system in use, what referred you, which pages you opened, and when
• Behaviour on the site, including which features you used and which links you followed
• Device details (such as the kind of device)

Details from other parties

Partners who help us run the business, for example the freight carriers delivering your order, may pass us information about you.

What we do with your information

We put it to work for reasons such as:

• Order fulfilment and account administration
• Setting up carrier freight for your delivery
• Keeping you posted on orders, support and news
• Offering customer service
• Stock alerts and marketing, provided you signed up; you may opt out whenever you like
• Site, product and service improvement
• Stopping fraud and protecting the security of the site
• Obeying the law and upholding our terms

Who we share your information with

Your information may be passed on in these situations:

• Service providers: outside businesses we trust to keep operations going, such as our host, email provider and freight carriers.
• Business transfers: a sale, merger or reorganisation of our company could mean your data is handed over as part of it.
• Legal requirements: disclosures that a statute or court process forces on us.
• Safeguarding rights: protecting what is ours, or other people’s safety.
• Consent: whenever you have agreed to let us share it.

Third parties never get to buy your personal data from us.

Cookies

The cookies we set are the ones the site needs to function: holding items in your cart, keeping you logged in, remembering your cookie choice, and noting which page sent you to us when you order. Advertising cookies are not in use at present. Your browser lets you change cookie settings, though turning cookies off can interfere with certain features, the cart among them.

Data security

Reasonable safeguards protect your personal information in our hands, but 100% security cannot be promised for any online transmission or storage. Strong passwords and vigilance on your part help.

Your rights

Depending on where you live, these rights may be yours:

• Access to your data
• Fixing information that is wrong
• Deletion of your data
• Objection to processing
• Data portability
• Withdrawal of consent
• Opting out of marketing messages

Contact us via the details below to use any of these rights. We may ask you to prove your identity.

Third-party links

Links from our website may lead to other sites. We take no responsibility for what those sites contain or how they handle privacy, so read their policies for yourself.

Children’s privacy

Our services are not aimed at anyone younger than 18, and we do not knowingly gather data from children. If you think your child has given us personal details, contact us and we will delete them.

Changes to this policy

This policy can change over time. Updates are published here alongside a new effective date, and if you keep using the site you accept the revised terms.

Contact us

Reach us at info@usabulkpalletsupply.com. Company: USA Bulk Pallet Supply, United States.